CHECK LIST FOR POSB CLAIM CASES
1. Check the limit of sanctioning authority of the claim.
2. Claim application should be impressed with date stamp on the date of receipt of claim.
3. Date should be furnished by the claimant in the claim application form.
4. Certificate to the effect “Balance Verified, No Nomination, No OM pending, No Court attachment and No counter claim” should be furnished on the face of the claim application by PM/SPM. Sign of SPM along with date, signature with name of the SPM. Name of the SPM should be furnished along with the Signature wherever SPM signature made.
5. Certificate to the effect that “Balance verified and found correct” should be furnished by the Postmaster on the top of the claim application form. Name of the SPM should be furnished along with the Signature wherever SPM signature made.
6. Finacle ledger copy duly attested by the PM/SPM should be submitted. Finacle ledger copy should be submitted with remarks” Balance verified and found correct”.
7. Witnesses should be accepted by the concerned PM/SPM in the claim application form by putting the dated signature (with name) in the space provided for the purpose.
8. Name of the SPM should be furnished along with the Signature wherever SPM signature made.
9. ID Proof/Address Proof of the claimants & witness & sureties duly self attested and duly attested by the PM/SPM for having verified the originals should be submitted “Compared with original and found correct”.
10. Address of the claimants should be furnished in the Annexure I/Form 15 / Letter of Indemnity&it should be tallied with Address proof submitted by the claimant.
11. Certificate to the effect “Compared with original and found correct” should be furnished in the Death Certificate and Legal heir Certificate by the PM/SPM.
12. Consent statement on behalf of minor legal heir should be submitted in case of minor claimants.
13. Signature of two witnesses with complete address should be obtained in the claim application form and they should sign in the Annexure I/Form 15 / Letter of Indemnity with complete address in the space provided for the purpose.
14. Indemnity bond should be submitted in Rs.500/- bond paper and Affidavit and Disclaimer should be submitted for the stamp value of Rs.200/- each
15. Name of all the Legal heirs/Sureties should be included in the relevant portion in the page ½ of Letter of Indemnity and Affidavit and Signature of all the legal heirs should be obtained in the page 1, 2 of Letter of Indemnity and Affidavit.
16. Signature of the two Sureties/witnesses with complete address should be obtained in the page 2 of Letter of Indemnity.
17. Name of all the legal heirs except the claimant should be included in the relevant portion in the page 1 of Disclaimer and the Signature of all the legal heirs except the claimant should be obtained in the page 2 of Disclaimer.
18. Correction in the Annexure should be attested by the Notary Public.
19. New account number should be furnished in the Letter of Indemnity &Disclaimer as well as in the Passbook as per Finacle Ledger copy.
20. Deposits should not be accepted after the date of death of the depositor. If so the explanation of the claimant and SPM should be submitted.
21. Signature of Sureties required in all pages of Letter of Indemnity
22. If the Claim application submitted belatedly, the reason should be obtained from the Claimant.
23. Reconciliation Certificate should be obtained from the claimant for the name difference in the format mentioned in SB order 31/2020. Request letter for issue reconciliation certificate should be submitted along with two witnesses and a certificate from VAO/Affidavit mentioning both are same. ID/Address proof of the Witnesses should be obtained.
24. Witness should be obtained with complete name and address for the LTI in all the places
25. Letter of Indemnity and Disclaimer should be submitted for the balance (in Figures and Words) in the LC. Please reconcile.
26. Balance as per Passbook differs from the ledger copy. The passbook should be updated as per ledger copy and
27. Aadhaar number should be collected for all deceased claim cases
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