To enhancing productivity of Gramin Dak Sevaks in DOP

Subject: To enhancing productivity of Gramin Dak Sevaks -reg.

Ref: 4th Review meeting taken up on 25.02.2025 by Hon’ble Ministry of State for Communications & Rural Development.

With reference to the meeting on the subject above, it has been decided to conduct a household survey on the usage of Post Office services through Gramin Dak Sevaks (GDS) to enhance the productivity of the GDS.

2. In this regard, following action points are submitted for information and necessary action:

(i) CEPT is developing a mobile application for household survey integrated with DARPAN 2.0. which will be ready by 01.04.2025.

(ii) The survey questionnaire is easy to operate, largely consisting of drop-down menus. (Survey questionnaire is enclosed)

(iii) Online training of Master Trainers of all Circles will be imparted by CEPT.

(iv) Circles will nominate one ASP/AD from each Region for training as master trainers. The master trainers will in turn, impart training to all Sub-Divisional Heads. Further, these trained Sub Divisional Heads will impart training to GDS in the BOs.

(v) CEPT will also provide training material/ppts for the training.

3. Targeted population for the Survey will be Farmers, Artisans, Government Servants, Sarpanch, Defence Personnel, Shopkeepers, Students and Entrepreneurs etc. The survey should cover all sections of the society and should be fully representative of the rural community.


4. Pilot survey will be conducted in 5 villages from each Circle (to be identified by the Circles).


5. Final survey will be conducted for 20 households per Branch Office (at least 02 in each village under the BO).


6. Household survey shall be completed by 31st July 2025. Tentative timelines are enclosed.


7. In view of above, it is requested to nominate and provide details of one master trainer from each Region in your Circle and also identify 5 villages for the pilot survey by 31.03.2025.

This issues with the approval of the Competent Authority.

Enc: as above