Teams Daily Bytes
By M.Ezhilarasan
Reaching the unreachable area of rules
Q&A regarding closure of account's
1. Whether passbooks need to be attached with closure vouchers for C class office and A/B class offices working in single handed for other than SB?
Yes the closed passbook should be attached with the closure voucher.At the time of closure/premature closure of any TDA type of accounts (RD/TD/MIS/SCSS/KVP and NSC), all single and double handed post offices (including BOs) shall collect closed passbook from the account holders. The closure entry is to be noted after the last transaction in the passbook by the post office concerned with the date stamp.
2.Then what is the acknowledgement to Account holders?
After verification of closure of account in Finacle, supervisor shall generate and print “account closure report” by invoking HPR menu and handover to account holder as acknowledgement. If any depositor demands account statement it may also be provided in lieu of passbook without any charge.
3. Should we mention the total number of closed passbooks attached?
The number of closed passbooks attached should be mentioned in
the 'Long Book Consolidation Report-BRN (Today)”
*In SBCO, tally the account number and amount in the closed passbooks received with the closure voucher concerned from the single handed and double handed post office and will write “Received all closed passbooks for TDA type of accounts” on Long Book consolidation report-BRN received with voucher bundle.
*Divisional Head will provide list of single and double handed post offices under a HO to SBCO concerned.
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