HCRT - Create or update Reversal Transactions in DOP Finacle

 

HCRT - Create or update Reversal Transactions in Post Office

In case of Excess Deposit / Multiple Deposits accepted in DOP Finacle, the reversal transaction to be done through HCRT Menu

for Single Transaction reversal can be done for SSA/PPF Account using CPWTM Menu. In case of multiple transactions / more than one transactions to be reversed the same should be done through HCRT.

If the amount is doubled or multiplied or wrongly deposited, then the same may be reversed through HCRT Menu

Scenarios in which we can use HCRT menu

This menu can be used in the following scenario

When an erroneously excess deposit made accounts i..e, recently due to server problem when we post the RD bulk lists system credited twice in some of the accounts. For those accounts to reverse the excess deposit we have to use this menu.

Step by step procedure for reversal of Transaction using HCRT menu

First invoke the menu HACLI and view the ledger for the account which has excess deposit and note the transaction id, transaction date for reversal procedure as shown in the figure

In our example from the above screen an amount of Rs 1000/- credited twice for the reference number C1806108 which is incorrect. Hence we have to reverse the transaction for this we have find out the transaction id using the below procedure.

From the above note down the transaction ID and transaction date which is useful for reversal of transaction in case of excess credits only.

• Invoke the menu HCRT
• In the above enter the following details as mentioned below
• Select the Function as "R-Reversal"
• Enter the Transaction Date
• Enter the Transaction ID

Then click on Go then the system will display the message transaction verified successfully.

Checking the RD ledger after Reversal

 

To know whether the transaction reversed correctly or not again inquire the ledger using the menu HACLI and enter the RD account which was reversed as shown in the below figure

From the above screen one can observe the transaction revered for Rs 1000/- and it is clearly visible in the narrative column as REVERSED : C18016108/CASH as shown in the figure.

Kindly note that all the reversal transactions done will not appear in LOT this is for your kind information.

All the above Transactions to be done with proper error entry and the same should be intimated to Divisional Offices and Submit Voucher on the same day with error entry to SBCO.