GURU’S DAILY INSIGHT - 56
Action to be taken on anonymous / pseudonymous
complaints
Directorate Lr No. 36-1/2010-Vig dated 29.03.2016
No action should be taken on anonymous / pseudonymous complaints. These complaints should simply be filed without further action.
The
CVC has observed that some departments and organizations have been taking
action on anonymous complaints, which violates the guidelines issued by the
Department of Personnel and Training (DoPT) and the CVC. Non-compliance with
these guidelines is taken seriously by the CVC. CVC Circular No. 12/09/20 dated
24.09.2020
If a
pseudonymous complaint is received, the department should attempt to verify the
complainant's identity and the authenticity of the complaint. This involves
sending a request to the complainant for confirmation.
If
there is no response from the complainant within 15 days of the initial
contact, a reminder should be sent. After an additional 15 days, if no response
is received, the complaint can be considered pseudonymous and filed accordingly
by the concerned department or ministry.
(CVC’s Circular
No. 07/11/2014 dated 25.11.2014, DoPT OM No. 104/76/2011-AVD.I dated 18.10.2013
and Circular No.03/03/16 dated 07.03.2016.)
0 Comments