We have an RD account that has matured, but the ECS closure transaction failed. As a result, the maturity amount has been returned to our office account. Could you please share the Standard Operating Procedure (SOP) for issuing a cheque to the account holder for payment of the RD closure amount?
Once ECS transaction is failed, the amount reverted to Office Account 0098 which means
SOLID + 0098
Step1 in Finacle
Entry to be made in the Finacle Application
Invoke CXFER
Enter Debit Account as SOLID+0098
Credit Account as SOLID+0340
Step2 in SAP - Liability creation
Create Liability for failure ECS Transaction:
- Invoke F-02
- 40- Postmaster GL
- 11- one time PBS Customer ID of concerned Circle
Step3 in SAP - Issue Cheque
- Invoke F-58 in SAP Module
- Enter Payment Document Number i.e Liability Document
- Issue Cheque
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