Issues faced in applying Aadhaar re-examination
UIDAI mandates timely recertification
for Aadhaar operators whose certificates have been expired. While
attempting to apply for exam through NSE UIDAI Portal, the credentials
are forgotten as it was processed during 2017 and records are not
available at office also.
The
existing NSE UIDAI Portal user ID and password cannot be retrieved
through the available retrieval modes in the NSE UIDAI Portal, nor can
they be accessed through the registered email inbox. As a result, the
recertification process is unable to be completed by operators.
Given
the importance of the recertification process and the urgency to
resolve these issues, it is requested that the matter be taken up with
UIDAI HQ. It is proposed that a feature be implemented in the NSE UIDAI
Portal that would allow operators to retrieve their existing
credentials (user ID/password) by using either their Aadhaar number or
their registered mobile number.
By
implementing this enhancement, the barriers currently faced by Aadhaar
operators in accessing their accounts will be removed, and the
recertification process will be facilitated more smoothly.
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