Issue Identification and Resolution Procedure: 2.COD Delivered but Date of Delivery Updated as Null:

 

Team's Daily Bytes

By: B.Rameshu, Divisional Secretary, Tiruppattur

Issue Identification and Resolution Procedure:
2.COD Delivered but Date of Delivery Updated as Null:

Identification: In some instances, the date of delivery for COD articles is updated as Null, resulting in non-reflection of COD amounts in SAP DTR.

Resolution Steps:
Step A: Utilize BO Articles Returns option in DPMS to update the delivery status.
Step B: Mark articles as delivered from the BO return screen.
Step C: Upon marking articles as delivered, the event status will update in track and trace, and required financial postings will occur automatically, enabling biller payment.