Issue Identification and Resolution Procedure: 1. Delivery of COD Articles as Normal Articles

Admin Wednesday, December 25, 2024

Team's Daily Bytes

B.Rameshu, Divisional Secretary, Tiruppattur

Issue Identification and Resolution Procedure:

1. Delivery of COD Articles as Normal Articles:

Identification: Some Branch offices (BO) Users mistakenly deliver COD articles as normal articles, leading to non-reflection of COD amounts in the Wallet and SAP DTR.

Resolution Steps:

Step A: Invoke T-Code ZARTDATA.
Step B: Select DARPAN.
Step C: Enter COD Amount.
Step D: Execute the command or press F8 button.
Step E: Check for COD article details. If 'Posting required' is indicated, proceed to click 'Yes'.
Step F: Upon confirmation, financial documents will be generated, and the transaction will reflect in DTR for the current date.