Issue: COD Articles Delivered as Normal Articles.
Some Branch Office (BO) users may inadvertently deliver Cash-on-Delivery (COD) articles as normal articles. This mistake can cause COD amounts to go unrecorded in the Wallet and SAP DTR.
Resolution Steps
To resolve this issue, follow these steps:
1. Invoke ZARTDATA T-Code: Access the ZARTDATA transaction code.
2. Select DARPAN: Choose the DARPAN option.
3. Enter COD Amount: Input the COD amount.
4. Execute Command: Execute the command or press the F8 button.
5. Verify COD Article Details: Check the COD article details. If "Posting required" is indicated, click "Yes".
6. Confirm and Generate Financial Documents: Upon confirmation, financial documents will be generated, and the transaction will be reflected in the DTR for the current date.
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