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Enhancement of Post Office Savings Bank Customer Experience - Survey

@SAPOSTS

 

Sir/Madam,

In connection with the "*Business Process Re-engineering* " activity for POSB which is on-going, there is an urgent requirement to collect responses for survey forms from the following stakeholders:


1. POSB customers 

2. Non-Customers

3. DoP Management (AD/SP and above)

4. DoP Staff (up to ASP)


All the survey questions have been brought under a single Google Form which will provide links to relevant surveys based on primary inputs.


Below is the link for the same:


https://forms.gle/ccDse4dRMZo8BcEo6


All divisions to please ensure *50 responses*  per division are obtained [for customer, non customer and DoP Staff(employee of Indiapost) surveys] by 1300Hrs of 12.12.2024.

Further, concerned officers belonging to SP/AD cadre and above are requested to fill in the survey questions under " DoP management - Officer of India Post" survey.

 

Please share your valuable feedback for enhancement

Click Here

 

If any other Suggestions / Comments, please mail to sapost2@gmail.com

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