The Department of Pension and Pensioners’ Welfare has recently issued clarifications regarding the change of a spouse’s name in the Pension Payment Order (PPO) for retired government employees. This advice aims to streamline processes and provide clarity for pension beneficiaries seeking to make changes post-retirement.
According to the Office Memorandum (OM) issued by the Department of Pension and Pensioners’ Welfare, there is no specific procedure defined under the CCS (Pension) Rules, 2021 or the CCS (Pension) Rules, 1972 for changing the name or surname of a spouse in the PPO. Instead, the PPO is issued based on the employee’s service records, and these records are maintained by the Department of Personnel and Training (DoPT).
This clarification comes in response to questions from government employees and family pensioners about the correct process for updating personal details, such as the spouse’s name, after retirement.
Inter-Ministerial Coordination for Discrepancies
The matter was also discussed in an inter-ministerial review meeting of pending grievances in CPENGRAMS (Centralized Pension Grievance Redress And Monitoring System), chaired by the Director of the Department of Pension and Pensioners’ Welfare. During this meeting, it was reiterated that the Ministry of Statistics and Programme Implementation may follow DoPT’s OM No. 190016/187-Estt. dated March 12, 1987, which provides guidelines for changing the name of a family pensioner.
If discrepancies arise in the documents submitted by a family pensioner applying for a name change, the relevant ministry should directly contact the pensioner to resolve the issues. It is crucial that the request for a name change complies with the conditions outlined in DoPT’s 1987 memorandum.
Action Requested from All Ministries and Departments
In light of these clarifications, all ministries and departments have been requested to bring this information to the attention of their personnel who handle pension-related matters. The goal is to ensure uniformity in handling such requests and avoid any confusion for pension beneficiaries.
The OM also directs the Ministry of Statistics & Programme Implementation, which had specifically sought this advice, to proceed with the guidelines mentioned in the previous OMs and communicate directly with the applicants when necessary.
Key Takeaways for Pensioners
- No New Procedure: There are no separate rules in the CCS (Pension) regulations for changing the spouse’s name in PPOs after retirement.
- Based on Service Records: The PPO details are derived from the service book maintained during the employee’s tenure.
- Direct Communication for Discrepancies: Ministries must ensure any discrepancies are addressed by contacting the applicant directly.
This guidance aims to reduce confusion and facilitate a smoother experience for pensioners seeking updates to their records. Pensioners are encouraged to refer to the appropriate ministry or department for more detailed assistance.
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