Steps to be followed in Finacle conversion of Joint to Single in the event of deceased.

Account conversion In the case of the first holder expired....

1. Go to account modification.

 

2. Tick the Delete 2nd holder check box and Convert into single.

 

3. Verify it.

 

4. DO HCCA with 2nd holder CIF

 

5. Verify it

 

6. Sent the documents to HO to change the name in account.

In the case the 2nd holder expired...

First 3 steps only...

 

Note :

No provision for account conversion from Single to Joint