Lacunae in procedures being followed in post offices in POSB-CBS operations

 Lacunae in procedures being followed in post offices in POSB-CBS operations

 

Sl. No.	Lacunae in Process Followed by Post Offices	Result of the Lacunae
1	Incorrect order of depositors entered in the Finacle CBS system.	Interest income was reported under the wrong PAN, leading to potential tax discrepancies.
2	Incorrect PAN number updated in the system.	Interest income was incorrectly attributed to the wrong PAN holder.
3	Failure to update account details when a minor depositor attains majority.	Interest income continued to be reported under the guardian’s PAN instead of the depositor’s, causing reporting errors.

 

Download PDF : https://utilities.cept.gov.in/dop/pdfbind.ashx?id=9925