SB Order No. 03/2024
File No. FS-10/8/2022-FS-DOP
Government of India
Ministry of Communications
Department of Posts (F.S. Division)
Dak Bhawan, New Delhi - 110001
Dated: 14.05.2024
To
All Head of Circles / Regions
Subject: Usage of HIARM Menu of Finacle CBS and amendments to procedural rule in POSB (CBS) Manual - Regarding.
Madam/Sir,
HIARM
is a menu in Finacle CBS, prescribed for Interest Adjustment. Any
adjustment made in any POSB account is accounted under the Account Head
pertaining to the Interest. It has been observed that the said menu is
being used to adjust the balance differences and restoration of
defrauded amount including principal and interest, in accordance with
the procedure prescribed in POSB CBS Manual (Corrected up to
31.12.2021). This leads to the incorrect accounting of the adjustment
related to principal amount in interest account head.
2.
In order to eliminate the discrepancy in the accounting, competent
authority has decided that HIARM should strictly be used for adjustment
of interest amount only.
3.
In case of any correction with respect to the balance in the account
related to the principal amount, action may be taken by the Circles to
get the same corrected relaxing the back value date parameter. The
procedure as prescribed in the Lr. No. 116-53/2018-SB dated 16.03.2021
shall be followed for relaxation of the back-value date parameter (Copy
attached for reference).
4.
Accordingly, the procedures/ guidelines prescribed in POSB (CBS) Manual
(Corrected up to 31.12.2021) are amended as Annexure-I.
5.This
may be circulated to all the offices for information and necessary
actions. Circles may instruct their supervisory staff to monitor and get
these instructions complied strictly to avoid grievance of the
customers.
6.This issues with the approval of competent authority.
Yours faithfully,
(Devender Kumar Sharma) Assistant Director (SB-II)
 Manual - Regarding.){kind=link}
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