Post office savings bank (POSB) account holders can use internet
banking services provided by India Post, which is part of the Department
of Posts (DOP). The Post Office Internet Banking can come in useful for
you to transfer funds between your own- and third-party Post Office
Savings Account, you can also deposit funds into your pblic provident
fund (PPF) and sukanya samriddhi yojana (SSY) accounts, along with many
other services.
Pre-requisites for availing India Post Internet Banking:
According to the India Post website, the following are the conditions to be met before availing of internet banking services:
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Valid Active Single or Joint "B" Savings account standing at CBS Sub Post Office or Head Post Office.
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Accounts standing at branch post office are not eligible for availing Internet banking facility.
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Provide necessary KYC documents, if not already submitted
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Valid unique mobile number
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Email address
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PAN number
How to register and activate for India Post internet banking
Step 1: Visit the nearest post office and fill out the form (You will
receive an SMS alert to your registered mobile number within 48 hours)
Step 2: Once you receive the SMS, go to the DOP Internet banking portal
and click the "New User Activation" hyperlink on the home page.
Step 3: Enter Customer ID and Account ID (Customer ID is the CIF ID
given on the first page of the savings account Passbook. Your savings
account number is the Account ID).
Step 4: Fill in the required information and set your Internet Banking
login and transaction passwords. Note that login and transaction
passwords cannot be same
Step 5: Now log in and set up your security questions and answers, as
well as your password. A 'Pass phrase,' which is a security add-on
feature, may be requested. It verifies that you are accessing the
correct DOP Internet Banking URL. It should be the same as the one you
choose during user activation.
These procedures are required for your online banking user ID to be activated successfully.
Online transactions
Funds can be transferred from your POSB account to other POSB accounts belonging to you or a third party.
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Below are some of the transactions which can be done using internet
banking. PPF Deposit and PPF Withdrawal RD deposit, Repayment of RD half
withdrawal SSA deposit.
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RD and TD accounts can be opened through Internet Banking RD and TD
accounts can be closed or pre-closed as per the existing POSB norms.
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Stop payment of cheque can be registered PPF withdrawal online Beneficiary can be added
How to activate mobile banking Fill out the mobile banking application and submit it.
According to FAQs on the India Post website, "After registering for DoP
Mobile Banking, download the India Post mobile banking app from Google
play store and use the option Activate mobile banking and follow the
pre-defined steps after 24 hours of registration." The CIF ID is
printed on the first page of your passbook the default username.
You can change your channel login credentials of mobile banking in the
‘Update channel login ID’ option under ‘My Profile’ section in internet
banking.
Step 1: Download the Mobile Banking Application from the Google Play store
Step 2: Click on 'Activate Mobile Banking' tab
Step 3: Enter the Security Credentials and enter OTP
Step 4: After your activation has been authenticated, you will be prompted to input your four-digit MPIN
Step 5: Click on submit Now you are ready for login in DOP mobile banking app.
You can avail of the following services using mobile banking:
Source: India Post Website
For any queries, customers can call the customer care toll free number
1800-425-2440 between 9 am to 6 pm for any assistance or you can write
on their email ID
dopebanking@indiapost.gov.in
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